Glaxo SmithKline
Team Administration (October 2011 - Present)
Screening telephone calls, enquiries, and handling them when appropriate;
Organizing, maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
Arranging all the events;
Doing LPO's;
Carrying out background research and presenting findings;
Producing documents, briefing papers, reports and presentations;
Organizing meetings and ensuring the managers are well-prepared for these meetings;
Arranging travel, accommodation and, occasionally, travelling with my manager to take notes or dictation at meetings or to provide general assistance during presentations;
Acting as office manager and supervising other administrative staff, dealing with accounts and budgets, Implementing new business procedures;
Coordinate with branches;
Raising all the payments on JDE & Itrex;
Doing e-forms.
GlaxoSmithKline
Team Administration (October 2011 - Present)
Screening telephone calls, enquiries, and handling them when appropriate;
Organizing, maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
Arranging all the events;
Doing LPO's;
Carrying out background research and presenting findings;
Producing documents, briefing papers, reports and presentations;
Organizing meetings and ensuring the managers are well-prepared for these meetings;
Arranging travel, accommodation and, occasionally, travelling with my manager to take notes or dictation at meetings or to provide general assistance during presentations;
Acting as office manager and supervising other administrative staff, dealing with accounts and budgets, Implementing new business procedures;
Coordinate with branches;
Raising all the payments on JDE & Itrex;
Doing e-forms.
Group of companies
Personal Assistant (October 2010 - June 2011)
Screening telephone calls, enquiries, and handling them when appropriate;
Meeting and greeting visitors at all levels of seniority;
Organizing, maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
Taking dictation and minutes;
Carrying out background research and presenting findings;
Producing documents, briefing papers, reports and presentations;
Organizing and attending meetings and ensuring the managers are well-prepared for these meetings;
Arranging travel, accommodation and, occasionally, travelling with my manager to take notes or dictation at meetings or to provide general assistance during presentations;
Acting as office manager and supervising other administrative staff, dealing with accounts and budgets, Implementing new business procedures;
Coordinate with branches;
Arranging all related activities to department business trips;
Coordinating with worldwide companies branches;
Managing all the manager’s private work;
Tracking all companies under the manager’s sponsorship (Board meetings, labor file, and their bank statement).
Green Coast Enterprises
Personal Assistant (October 2010 - September 2011)
Global Information Technology
Executive Assistant/Personal Assistant (May 2008 - June 2010)
Global Information Technology
Personal Assistant for Director of Passports & ID’s (May 2008 - September 2010)
screening telephone calls, enquiries and requests, and handling them when appropriate; meeting and greeting visitors at all levels of seniority; organizing and maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of their manager; taking dictation and minutes; carrying out background research and presenting findings; producing documents, briefing papers, reports and presentations; organizing and attending meetings and ensuring the managers are well-prepared for meetings; liaising with clients, suppliers and other staff; deputizing for the manager, making decisions and delegating work to others in the manager's absence; devising and maintaining office systems, including data management, filing, etc.; arranging travel and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations; Standing in for my manager in their absence, Acting as office manager and supervising other administrative staff, Organizing my boss' diary and making appointments, Dealing with accounts and budgets, Project work, like research or writing reports, Implementing new business procedures; Coordinate with the branches. Follow up all branches requirement. Arrange all the seminars inside and outside. Successfully launched and marketed e-government. Extensive involvement managing client relationships at all levels. Wrote feature stories and conducted interviews for Director; edited copy of other writers, arrange all the traveling issues beside all daily administrative work.
Additional role’s in NID & EEP Project is:
1.Document Administrative
2.Coordination between the Financial and the supplier
3.Coordination between the inspection company and the supplier.
4.Follow up issuing visas, tickets and hotel reservation for company visitors
5.Liaise with project staff to identify procurement needs and define material specifications
Global Information Technology
Personal Assistant (May 2008 - September 2010)
ALALAA SHIPPING CO
Office manager (March 2005 - September 2007)
Taking minutes, all contract for employee doing a swift bank, all the customer service and all administrative work.
Al Alaa Shipping CO
Office Manager (March 2005 - September 2007)
Al Alaa Shipping
Office Manager (January 2005 - January 2008)
Risk Avert Insurance agency
Office manager and customer services (October 2002 - March 2005)
Taking minutes, doing all the customer service and all administrative work. Extensive involvement managing client relationships at all levels. Managed a team of 7 that established insurance team and Installed different operating systems, Compiled and edited comprehensive quality control reports.
Risk Avert
Executive Assistant (July 2002 - February 2005)
Alexandria Royal Hospital
Front office (June 2001 - June 2002)
Customer service, Help desk, operator, cashier, guest relation and care service.
Risk Avert
Office Manager (January 2001 - January 2005)
Hotel Marketing company
Customer service (October 2000 - February 2001)
Solving all customers’ problems including hotel and restaurants reservations.
ROYAL HOSPITAL
Front Office (January 2000 - January 2001)
Hotel marketing Company
Telemarketer (July 1998 - August 2000)
Marketing hotels through the phone as a part time.
HMC
Customer Service Rep. (January 1996 - January 2000)
GlaxoSmithKline
Team Administration (Present)