October 2012/ October 2013
Chicago Board of Elections.. Preparing voting machines for President elections, calibrating machines, changing tape, counting votes, on site assistance Chicago Police Sergeant testing at McCormick Place ..Proctor for Chicago police testing
on city taxes account that are delinquent 100 per day; send letters on delinquent years of taxes accounts, schedule tax payers to come in with w'2 to do tax return, amended taxes collect payments, make payment arrangements
Perform Credit Cards Collections on delinquent accounts that were 90-160 Days, 150 Calls per Day, Payment Arrangements, and Settlements achieving goals per month
Performed various administrative functions for assigned accounts, front end collections, mid range accounts, back end accounts, bankruptcy, and probate collections.
Reviewed processed invoices and credit memos for verification; sorted invoices and credit memos into batches for computer entry, calculating control totals and recording batch information on control Sheets inbound and outbound calls 200 per day
Highlighted relevant payment data on invoice for entry into computer system and distributed invoice copies according to departmental procedures.
Negotiated settlements, skipped traced coding tasks, and counseled clients on proper credit card usage