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Work History

Sr. Business Analyst

Nike, Inc

August 2003 - October 2004

• Create and effectively manage information gathering, analysis, documentation, communication and flow for Nike Golf Club Global Supply Chain Strategy Project, resulting in strategy formulation and implementation plans, as well as short-term tactical plans.
• Develop a global framework which captures key Claims metrics for monthly review, as well as develop initiative tracking tool to track progress on Claims strategic initiatives by Regions.
• Design monthly and quarterly performance scorecards for Nike Golf Operations, helping management gain visibility to operational performance and make informed & timely decisions.
• Assist in rolling out Global Operations metrics/scorecards to Nike Golf Asia Pacific (particularly metrics definitions & data sources and scorecard design), which is part of Nike Golf Supply Chain initiatives for FY05.
• Effectively network with various teams globally to implement assignments, contributing to easy data collection, consistent metric definition, and information sharing across Regions and functional teams.
• Successfully identify and implement internal and external best practices, helping management achieve operational excellence.
• Develop various supply chain scorecards to provide visibility to past, present and future operational performance, helping management to competitively drive Nike's supply chain.
• Initiate changing Global Operations scorecard to be more proactive than reactive, improving operational performance on all levels.
• Effectively develop various IT solutions, as well as train users on tool modifications and improvement, leveraging IT as a business enabler and helping team members be more efficient.
• Participate in Global Operations performance review meetings, where major contributions were made and acknowledged, and gained exposure to high-level decision operations management decision-making.

Operations/Marketing Consultant (Supply Chain Manager)

Snibbie Inc

May 2002 - June 2003

• Participate in strategy formulation and implementation to achieve firm's objectives in its supply network, establishing a strategic fit between the firm's core competencies and its supply network.
• Analyze, design and manage business solutions for firm's supply chain needs, saving costs of 9% and helping management make real time decisions.
• Effectively monitor and control firm's inventory, resulting in an efficient way of filling customer orders and saving inventory total costs of 16%.
• Design and effectively manage flow of information among the firm's factory, warehouses, and customers, resulting in meeting customer demand timely and maximizing total supply chain profitability.
• Monitor implications of different marketing tools on sales, identifying effective ways to continuously satisfy consumer needs.
• Participate in management meetings, where major contributions are acknowledged and accepted.

Logistics Manager for the African Market

Great Grays, PTE

October 2000 - April 2001

(Returns)
• Drive successful implementation of firm's strategic initiatives for effectively managing returns in the African market, reducing returns inventory and costs by 85%
• Network with retail partners across Africa to identify alternative markets for returns, increasing sales of returns
• Identify and implement best practices for effectively managing returns on the firm's supply chain.
• Effectively manage the Reverse Logistics team to ensure firm's objectives are achieved, providing strategic and tactical direction, as well as coaching and building team members.

Operations Programmer

Exxon-Mobil Producing

August 1997 - May 2000

• Designed a cost-tracker spreadsheet (currently called scorecard), which enabled management to identify wells that were not adding value, resulting in timely decisions that saved costs of more than 16% for the firm.
• Researched and identified best practices for benchmarking operation and drilling costs, providing visibility to areas for continuous improvement.
• Selected to represent department during negotiation and mediation meetings between firm and labor unions, improving relationship between the two parties.

Senior Project Manager/Business Analyst, SAP Releases

Nike, Inc

October 2004 - Present

• Manage semi-annual SAP implementations, where major SAP projects for merchandising, materials management, order-to-cash, procure-to-pay, ship-to-payment, and other systems that interface with SAP were executed.
• Effectively plan, direct, and coordinate all project activities from analysis and developing WBS for budgeting, scheduling and resource planning, through implementation to monitoring and risks assessment/mitigation.
• Ensure the quality of implemented projects by collaborating and negotiating with project stakeholders to gather and implement clear, consistent, and accurate project requirements and boundaries/constraints, as well as align project deliverables with objectives.
• Strong ability to conduct brainstorming sessions, workshops, interviews, observations, prototyping, and other requirements eliciting techniques to ensure quality requirements are identified and defined for successful project implementations.
• Subject Matter Expert at understanding and analyzing business vision/needs/requirements to identify and define quality functional requirements (with supporting nonfunctional requirements) for implementing projects that help the organization achieve its objectives.
• Implement successful project preparation and execution by ensuring that both IT and Business teams understand deliverables and requirements, resulting in timely completion of critical activities and overall implementation success.
• Effectively capture and report project progress metrics to ensure projects are completed on time, within budget and scope, as well as provide visibility of all project activities to Senior Management and external auditors.
• Ensure projects are executed per SOX requirements.
• Leads a global team of 23+ members and a virtual of 300+ located around the world to ensure successful SAP Releases, developing strong influencing, communication, problem-solving, people development, and inter-cultural skills.
• Effectively manage offshore/onshore teams and...

Qualifications & Certifications

Supply Chain Management

Howard University

Janice Nnamchi

Montgomery Village, MD, USA